Norbert last updated this page on 22 September 2026.
The controller for personal data processed through glassroofarcade.com is the operator of glassroofarcade.com. Contact: [email protected].
| Entry in the account | Why the hall keeps it | How long Norbert keeps it |
|---|---|---|
| Nickname | Showing your name at the stalls | For as long as you keep the account |
| Email address | Matching you with your account when you log in | For as long as you keep the account |
| Password hash | Checking your log-in without us ever storing the password | For as long as you keep the account |
| Sign-up date | Support requests and handling misuse | For as long as you keep the account |
The list ends there. Your real name, address, date of birth, phone number and payment details are never requested, as nothing in the hall is for sale. Passwords are stored only as a one-way hash. Lawful basis: performance of a contract (supplying the account you asked us for). When you delete your account all of it goes immediately; the button for that is on your account page.
| Entry in the account | What Norbert uses it for | How long Norbert keeps it |
|---|---|---|
| Coin balance, level, missions and each stall’s settings | So you can carry on at the same stall | Until you clear the data from your browser |
| Age confirmation | So the cookie banner does not reappear on each page | Until you clear the data from your browser |
| Cookie choice | Remembering the cookie answer you gave | Until you clear the data from your browser |
It all stays on your device; none of it is passed to the hall.
Picking “Accept all” lets us run Google Analytics and Google Ads tags, which measure visits and whether an advert led someone to play (for instance, that a first spin happened). Google receives your IP address, information about your device and these events. With “Essential only”, the same tags run in consent mode, without cookies or advertising identifiers. Lawful basis: consent.
Our hosting provider retains standard request logs briefly, for security. Lawful basis: legitimate interests.
You have the right to access, correct, erase, restrict or object to processing, and to withdraw consent whenever you like. Account data is erased immediately when you delete the account from the account page, and clearing this site’s data in your browser removes what remains. You may complain to the ICO at ico.org.uk.
Only adults aged 18 or over may use Glassroof Arcade. All play is with virtual coins of no monetary value; they can never be bought, sold, withdrawn or exchanged. The hall has no coin counter and no payment page, it offers no prizes of real-world value, and success at these stalls does not imply future success at real-money gambling.
Confidential gambling support that costs nothing: National Gambling Helpline 0808 8020 133, day or night · BeGambleAware · GamCare · The hall’s responsible play policy