Every message reaches a real person at the hall.
| What your message to Norbert concerns | Address to write to at the hall |
|---|---|
| Support and bugs | [email protected] |
| Safeguarding and safe play | [email protected] |
| Privacy requests | [email protected] |
We have no access to real-money gambling accounts and cannot help with them. Support with gambling is free from the National Gambling Helpline on 0808 8020 133.
Only adults aged 18 or over may use Glassroof Arcade. All play is with virtual coins of no monetary value; they can never be bought, sold, withdrawn or exchanged. The hall has no coin counter and no payment page, it offers no prizes of real-world value, and success at these stalls does not imply future success at real-money gambling.
Confidential gambling support that costs nothing: National Gambling Helpline 0808 8020 133, day or night · BeGambleAware · GamCare · The hall’s responsible play policy